Help
Updated 7 October 2026
Stuck? Email a human
Tenora is built and run by one person. hey@tenoraapp.com reaches him directly, usually the same day.
Bug, confusing screen, feature you want, or a contact that got filed wrong: all of it goes to the same address, and none of it is a bother. Early feedback is what the product is made of right now.
Start here
Type it the way you would say it. "I just met Bob at ClubFest, he runs the consulting club" files him. Paste a spreadsheet, drop a CSV, or drop your LinkedIn export on the chat and it all lands the same way.
Everyone you keep is an orb in one of three rings: close, familiar, met once. Say how often you want to talk to someone and the map shows you the thing a contacts list never does, who is close and who is due.
Ask who to reach out to. Tenora names them, says how far past you are, and hands you a half-written draft built from your own notes. You write the middle and send it yourself.
Questions
What are the two screens?
Chat is where everything gets said and everything gets done: adding people, fixing them, asking who to reach out to, asking what someone said last.
Orbit is the map. Three rings around you: close is people you can rely on for anything, familiar is people you have spoken to more than once, met once is a first meeting. Whoever is due lights up. Click anyone to open their card, and a List toggle at the top right shows everyone as rows with a search box.
A ring is earned, not guessed. Somebody you just met stays met once until there is a second conversation on record.
What is the small number on someone's card?
How warm that one is, 0 to 100, with a word beside it. Tenora works it out from three things already on the record: how far through their own clock you are, how many conversations are actually logged, and which ring they sit in.
You never set it, and there is nothing to maintain. It describes where a relationship stands; it does not decide anything. Who to reach out to is still the cadence.
How does it know who is due?
You say how often you want to reach out to someone, in words: every 2 weeks, monthly, twice a year. Tell Tenora enough about them and it picks one for you and says which, so you can correct it in a sentence.
The clock counts from your last contact, or from the day you filed them if nothing is logged yet. When it runs out they light up on the orbit, and the three most overdue carry a card with Done, Snooze a week, and Text or Email when a number or address is on file.
People who arrive in a bulk import get no clock at all. Nothing nags you about 900 strangers.
Can I just paste someone's LinkedIn profile link?
A link on its own is just a link: Tenora cannot open web pages. Open the profile, select all (Cmd+A, or Ctrl+A on Windows), copy, and paste it into the chat. A screenshot of the profile works too.
Either way the name, headline, company, role and school get read and filed. You never have to retype anything you can paste.
How do I get my LinkedIn connections in?
Account menu at the bottom left, Connectors, LinkedIn, Request file. LinkedIn sends two archives: the first arrives within minutes and holds your connections, the complete one comes within a day and holds your message history. Drop each zip on the chat when it lands. You do not need to unzip it.
Connections go to the pool: on file and searchable, off the map. With the message history, Tenora shows you a numbered list of the people you have actually messaged and asks who to leave out ("all except 9 and 14"). Those land on the orbit with their last message date and a note.
What does connecting Gmail and Calendar do?
Account menu, Connectors, Connect, approve on Google's screen. One approval covers both.
After that, every email you exchange and every meeting you hold with someone already on file logs itself, and last contact moves forward on its own. It runs once over the last 30 days when you connect, then each morning over the last two days.
The daily scan reads message headers only, never the text of an email. Once a week a second pass reads the week's previews and opens a few emails, so it can note what you talked about with people already on file. It never notes health, accommodations or grades.
Neither one adds anyone by itself. When a scan spots people you write to who are not on your orbit, it names them and asks.
Something got filed wrong. Can I fix or undo it?
Say so. "That is his company, not his school", "Priya is close, not familiar", "her email is priya@…" all land on the record straight away.
Say undo and the last change is reverted. On a person's card you can set the ring and the cadence by hand, and Archive at the bottom takes someone off the orbit without deleting anything. Archived people are in the account menu, and any note or logged contact brings them back.
Can I stop Tenora nagging me about one person?
Snooze a week is on the due card and on their card. By typing, any length: "snooze Bob for two weeks".
If you are waiting on them, say "waiting on Bob to reply". That takes them out of the queue for a week without pretending the relationship was refreshed, so the day they come back they are as cold as they actually are.
Does Tenora email or message my contacts?
Never. Tenora writes half a draft and hands it to you. Nothing leaves your account unless you send it yourself, from your own inbox or your own phone.
It does not email you either. There is no digest and no notification, by design: the queue is on the orbit when you open it.
The drafts do not sound like me.
They are not meant to be finished. A draft is "Hi Priya," then two or three bullets from your own notes, then your sign-off. The middle is yours, in your voice, because that is the part nobody can fake for you.
If it reads thin, the record is thin. Add a line about them and the next draft has it. About you in the account menu is the one thing Tenora remembers about you, and it tailors every draft.
Can I see just my professional people?
Yes. Tags are the categories, set by saying so: "tag Alex as a friend", "everyone from the trading club is a friend". Then the Groups button at the top of the orbit lists every tag in use with a checkbox each, and a Hide column for the ones you do not want on screen.
The box beside it takes the same thing as text: a comma is or, a space is and, a minus hides. "builders, professionals" shows both groups. "-friends" hides one. The chat sets it too: "hide my friends", "show everyone".
How do I get phone numbers in?
Drop your phone's contacts file on the chat. On iPhone: Contacts, Lists, press and hold All Contacts, Export. Numbers and emails fill in for people already on file, and nobody new is added unless you ask. Then Text shows on their cards.
A website cannot read your phone's contacts directly on iPhone, which is why the file is the way in.
Does it work on my phone?
Yes. Open tenoraapp.com/app in your phone's browser and add it to your home screen. The chat, the orbit, the queue and the drafts all work there, which is the point: you file people where you meet them.
What does it cost?
Free while in beta. A message costs a cent or two to answer, more for a big import, and the account menu shows what you have spent today against a daily allowance. If you use the allowance up, the chat pauses until the next day and the orbit, the cards and the buttons keep working.
If the price ever changes, anything you have already put in stays yours.
Who can see my contacts?
Only you. Your rows are locked to your account at the database level, not just in the app, so no other user can see, search, or discover them.
The full detail, including which services touch your data and how to delete all of it, is on the privacy page.
How do I delete my account?
Account menu, Your data, Delete. Type DELETE and your account goes, along with everything attached to it, and Google is disconnected. There is no undo, so press Export there first if you want a copy as a file.
I want a feature that does not exist.
Send it. Most of what is in Tenora today came from someone saying "it would be better if…" in an email or a text, and the turnaround on small things is often the same day.
Still stuck
Email hey@tenoraapp.com. Tell me what you were doing, what you expected, and what happened instead. A screenshot helps more than anything else.